Refund policy
Last updated: July 30, 2026
At BLOOMLY, we back The Secret Playbook of Life Lessons for Kids with a straightforward, no-questions-asked money-back guarantee. This policy explains how it works.
30-Day Money-Back Guarantee
If you're not satisfied with your purchase for any reason, you have 30 days from the delivery date to request a full refund. There's no need to explain why, and there's no return shipping required — keep the book, give it to another family, or donate it.
How to Request a Refund
Email us at readbloomly@mail.com with your order number and the email address used at checkout. We'll process your refund to your original payment method, typically within 5–10 business days of approval.
Damaged, Defective, or Incorrect Items
If your order arrives damaged, defective, or incorrect, contact us at readbloomly@mail.com with your order number and a photo of the issue. We'll send a free replacement or issue a full refund, whichever you prefer.
Multi-Book Bundles
The 30-day guarantee applies to your full order, including multi-book bundles. If any part of your order arrives damaged or you're unhappy with your purchase, the entire order is covered.
Subscriptions
BLOOMLY does not offer subscriptions or auto-renewing orders. Every purchase is a one-time transaction, so there is nothing to cancel.
Late or Missing Refunds
If it's been longer than 10 business days since your refund was approved and you haven't seen it reflected in your account, first check with your bank or card issuer, as processing times can vary. If you've done this and still have not received your refund, contact us at readbloomly@mail.com.
Contact Us
Questions about this Refund Policy? Email us at readbloomly@mail.com.